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Friday, 27 March 2020 11:21

Connecting crew during COVID-19

By Ronald Spithout, president, Inmarsat Maritime. 

Inmarsat Maritime president Ronald Spithout says providing crews with enhanced levels of connectivity and support is critical at this unprecedented time, and offers an insight into the work already underway with welfare organisations to assist seafarers in need.

As Stress Awareness month in April coincides with a global pandemic, maritime software provider Hanseaticsoft is urging shipping companies to tackle stress and depression amongst seafarers by ensuring connectivity at sea.

A new high-speed mobile broadband service for vessels, the RG (remote guidance) 300 is delivering remote guidance and mobile network coverage to facilitate cost-efficient and safe service missions onboard vessels.

shipznet RG 300 is a mobile 4G/LTE solution with 300 Mbit/sec and coverage up to 60km ship to shore. It has been specifically developed for maritime use. The connectivity provided by RG 300 allows the exchange of photos, videos, technical drawings or to retrieve spare part catalogues. Direct video conferencing with qualified personnel is also possible.

Using the shipznet solution, service employees are able to use mobile broadband connectivity in the engine room via mobile phone, tablet, laptop, or any mobile device. This can significantly shorten the on-site service calls as employees do not have to be on deck to use their mobile phones for finding the answers to technical questions they have.

According to shipznet, waiting time for feedback, because no specialist is available in the office, should not be underestimated. shipznet RG 300 enables remote communication by specialists in the headquarters. This means that experts do not always have to be present for the service operations on site. According to shipznet, experts are expensive and difficult to obtain and in many cases service employees are “instructed” remotely by the experts.

The system enables service staff to operate far inside the ship while being connected to remote experts and engineers on shore.  This is especially important in today’s current climate with COVID-19 affecting business as usual. With service travels currently limited or impossible due to health concerns, shipznet RG 300 service experts can help remotely look deep inside a ship without travelling. 

shipnetz’s RG 300 solution is currently in use at some large service companies. It is delivered in a small suitcase with handy size format. The construction of the 4G / LTE antenna with a range of up to 60km ship to shore and the router with 300 Mbit / sec. is possible within 15 minutes, according to shipznet.

The purchase of the shipznet RG 300 will reportedly pay for itself after a single service call.

FrontM and global satellite communications provider Station Satcom headquartered in India have signed an agreement to help maritime businesses bring their ship to shore teams closer together in real time.

OneWeb has launched 34 satellites onboard a Soyuz launch vehicle from the historic Baikonur Cosmodrome, Kazakhstan.

Thursday, 06 February 2020 09:53

4G/LTE - shipznet MC 300 goes prepaid

Mobile broadband connectivity solution provider shipznet has launched a new service to offer customers the option to use their own SIM cards with an additional independent and flexible prepaid service when required, without a long-term contract or unpredictable costs.

Seafarer happiness continues to fluctuate and while better connectivity at sea is providing seafarers with greater communication to home, increasing workload stress related to IMO 2020, limited access to welfare facilities ashore, and racism at sea are having detrimental effects on seafarer welfare today.

“One size doesn’t always fit all, especially when it comes to the digitalisation of a ship. Digitalisation can, and should, be customised to meet the needs of individual companies and vessels,” says Dominique Audion, COO, IEC Telecom Group.

Inmarsat and ITC Global have announced a five-year strategic collaboration to combine the organisations’ services to offer broadband and high-value connectivity solutions to customers in the maritime, yachting and offshore energy sectors.

Piraeus-based Virtual Maritime Services (VMS SA) has launched a new service to provide commercial vessels with a high-speed connectivity, voice and data service technology with IoT capabilities.

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