Hapag-Lloyd has integrated SITA's Advanced Contact Centre Service into its CRM and Freight Information System to strengthen its sales, customer service, and service management to elevate the overall customer experience.
Hapag-Lloyd will roll out Logimatic’s maritime fleet management system SERTICA on more than 70 container vessels, replacing several of the shipping company’s existing fleet management systems.
German shipping company Hapag-Lloyd has teamed up with Intelligent Cargo Systems in a new technology partnership.
Hapag-Lloyd has announced plans to implement Portchain’s advanced fleet planning software to optimise workflows within voyage control and execution.
Five new ocean carriers have joined the Digital Container Shipping Association (DCSA) including CMA CGM, Evergreen, Hyundai Merchant Marine, ZIM, and Yang Ming.
MSC, A.P. Moller – Maersk, Hapag-Lloyd and Ocean Network Express have officially established a Digital Container Shipping Association (DCSA) to drive standardisation, digitalisation, and interoperability and to make the industry more efficient for both customers and shipping lines.
Hapag-Lloyd has announced plans to implement XVELA’s collaboration services to increase transparency throughout the transportation supply chain and more efficiently employ assets and resources.
Hapag-Lloyd has committed to making new investments in digitalisation and automation over the next five years, as it unveiled details of its new ‘Strategy 2023’ corporate plan.
IT executives from container shipping heavyweights A.P. Moller – Maersk, CMA CGM, Hapag-Lloyd, MSC and Ocean Network Express have announced plans to establish a new association to encourage collaboration on digitalisation, standardisation and interoperability in the container shipping industry.
Hapag-Lloyd has appointed Poseidon Navigation Services as the supplier of all chart management services for the fleet managed by Hapag-Lloyd Hamburg, as part of a deal that includes Poseidon’s Challenger software platform to manage weekly updates for all Admiralty products, both paper and digital.
Digital Ship magazine provides the latest information about maritime satellite communications technology, software systems, navigation technology, computer networks, data management and TMSA. It is published ten times a year.
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