The company says that using the service in conjunction with INFINITY will allow the ships to communicate with the office at a minimal cost, or at no cost at all under some conditions.
The VoIP system is set up to allow ship operators to use an office switchboard to call a vessel as if it was a regular office extension number.
Ships can call the office the same way, without dialling any country prefix, and connect directly to the extension of the person in the office they wish to contact.
Navarino says that the VoIP service leverages bandwidth efficiencies created through the use of INFINITY for data exchange.
Through caching, the company says that the INFINITY system can create what it calls a “bandwidth surplus”, that can in turn be allocated to the Voice over IP service – allowing both office and vessels to call each other at no additional cost.
“We are very pleased to have the ability to provide VoIP calling to our customers,” said Panos Tsikopoulos, commercial director of Navarino with responsibility for distributing INFINITY.
“We know it has taken numerous hours of research and development from the INFINITY team to come up with a solution that not only provides significant value and savings to customers in these difficult times for the shipping industry in general, but also does not sacrifice quality for cost.”
“As a matter of fact a unique characteristic of INFINITY’s VoIP is that the voice quality of the new service is equal, if not better, to that of the regular FB voice channel.”
INFINITY VoIP is available now as a standard free-of-charge upgrade to users of the INFINITY system.