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Wi-Fi connectivity for Hurtigruten

Hurtigruten, Norway's coastal shipping service and cruise line, has deployed a new mobile network based on the Aruba Mobile Virtual Enterprise (MOVE) architecture from Aruba Networks, to deliver Wi-Fi and internet services to employees and passengers.

"At Hurtigruten we are always looking to enhance the customer experience, and quality wireless connectivity for our passengers and conference users is a clear winner with everyone," said Ragnar Norum, communications manager at Hurtigruten.

"Whether our customers are simply travelling between ports, on a full 12-day voyage, or using our increasingly popular on-ship conference facilities, we believe that our new Aruba infrastructure, complemented by the Aruba ClearPass Guest visitor and guest management system, will deliver the service level our passengers expect."

Hurtigruten has operated regular shipping services along the west coast of Norway for nearly 120 years, and today has 14 custom-designed ships that offer both a regular logistics service from Bergen in the south of Norway to Kirkenes in the north, as well as passenger cruises.

A typical installation on a Hurtigruten ship is comprised of Aruba's Mobility controller and 802.11n wireless access points.

Passengers can self-register for guest access using Aruba's ClearPass Guest visitor management system, which is also installed on each ship.

"Wireless connectivity for laptops, tablets and smartphones is now expected by customers staying in a hotel or on board ship," said Andreas Ferm, regional director, Nordics and Baltics, for Aruba.

"Though not the first cruise line to offer wireless, the approach they have taken, combining high speed internet access with Aruba's Wi-Fi and visitor management, is forward thinking."

The communications package was provided to Hurtigruten by Scandinavian systems integrator, Intelecom Group AS.

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