The hybrid communications set-up will feature a fully managed, end-to-end VSAT service as well as a terrestrial communications element, to enable access to Royal Caribbean's corporate network and business applications, as well as broadband internet and telephony services.
The system will combine Ku-band and C-band VSAT with shore wireless connectivity, so that the ships can switch from one preferred platform to another, maximising service availability and avoiding downtime.
Harris CapRock says that each ship will be equipped with two or three stabilised VSAT antenna systems.
"At Royal Caribbean, our goal is for guests to have the best experience possible while vacationing on our ships," said Bill Martin, vice president and chief information officer, Royal Caribbean Cruises Ltd.
"An important part of that experience is the communications service made available to them and making sure it performs above their expectations. We set a goal to change the market expectations for onboard communications, and with Harris CapRock's innovative solution, our guests will be able to remain connected with friends and family onshore in ways not possible on any other cruise ship."