Carnival Breeze began a summer schedule of European cruises on June 3 and will launch a year-round Caribbean service from Miami starting November 24, 2012.
MTN is providing VSAT connectivity, for crew, passenger and corporate communications, and also implemented its Internet Café solution delivering access to passengers and crew on mobile devices such as tablets, smartphones and laptops, as well as fixed PCs.
This has been integrated with Carnival's own FunHub portal to provide passengers with digital access to the Breeze's ship services, facilities, daily activities and social media.
Wireless Maritime Services (WMS), a joint venture of AT&T and MTN, implemented its cellular calling, texting and data services for guests and crew onboard the Carnival Breeze.
WMS is the exclusive cellular service provider for the entire Carnival Cruise Lines fleet of 24 vessels, and the company notes that, during Carnival Breeze's first month in service, it carried tens of thousands of voice calls to and from the ship.
“New services introduced to the Carnival Breeze created unique challenges to provide ship-wide coverage for telecommunication services, and we knew there would be a heavy demand for onboard cellular and internet, especially in our inaugural month,” said Eric Merz, Carnival's director of guest technology.
“During all phases, from the yard, to testing, to having onboard support, both MTN and WMS have proven to be critical partners. The integration of our FunHub to the internet, the call management and calling solutions has truly brought a full telecommunications solution to Carnival, our guests and crew.”