The company says that the added capacity was provided by consolidating bandwidth covering two separate regions into one unified beam, and by implementing Variable Coding, Spreading and Modulation (VCSM) technology provided by ViaSat, KVH’s partner in the mini-VSAT Broadband network.
“We actively monitor and manage our mini-VSAT Broadband network to ensure we are delivering the speeds and quality of service our customers expect,” explained Marc Edwards, KVH’s director of network operations.
“Rapid growth of our customer base, which now includes well over 2,500 systems in the field, resulted in increased utilisation of the network during peak periods in the EMEA region. We reconfigured our satellite coverage to more effectively serve this region with a single beam, which allows the ViaSat ArcLight spread spectrum technology used in our network to more efficiently carry the traffic.”
“At the same time we implemented VCSM, and the combination of changes increased our network capacity by 60 per cent overall in the EMEA region.”
VCSM will be introduced throughout the remainder of the mini-VSAT Broadband network not covered by this extension in the coming months.
“One of the significant advantages of providing a fully integrated end-to-end solution where we control both the hardware design and the network architecture is that we are able to continuously enhance the quality of the service we’re delivering to our customers and upgrade our equipment in the field with over-the-air modem software updates,” said Mr Edwards.
“We also have the ability to dynamically reconfigure the satellite maps used by our onboard terminals, which enables us to load our network evenly and bring additional capacity online whenever and wherever it is needed.”