The new systems will be used to manage vessel communications and tracking as well as logs for billing, HR and maintenance, and includes the Boatracs Narrowband satellite solution for connectivity beyond mobile phone range, Boatracs BTConnect for vessel tracking and Boatracs BTForms for electronic logs.
“Our experience implementing Boatracs across our fleet has been outstanding from beginning to end,” said David Barousse, general manager at Fleet Operators, Inc.
“We evaluated a number of other maritime software solutions and decided on Boatracs because it provided a cost-effective way to solve our current issues with a clear path to accommodate future growth. Our customers in the oil and gas industry are demanding an electronic version of our vessel logs and we needed a way to maintain constant connectivity with our vessels to collect this data that was low cost, easy to use and didn't require us to maintain our own IT department.”
“Boatracs has done a great job in helping us solve this problem in a way that improved our process by easing our employees into a new era with plenty of upside for further advancement.”
As Boatracs sells both communications hardware and its own software, the company says that it has been able to optimise the system for use with the particular bandwidth and cost limitations of the satellite products.
The package is already integrated on delivery, which also helps in getting the service up and running quickly.
“We were pleasantly surprised at how fast our Captains have picked it up,” notes Mr Barousse.
“We were able to implement a Daily Vessel Log across our fleet of nine vessels, and almost immediately those logs started coming in just the way we want them – and more importantly, the way our customers want them.”