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CMA CGM crew on WaveCall

Marlink has announced that CMA CGM has chosen its standardised Ku-band VSAT service WaveCall for more than 35 container vessels, including the 16,000 TEU Marco Polo and its sister ships.

Marseilles-based CMA CGM is the world’s third largest container shipping group and its fleet covers global trade routes.

Marlink says that the WaveCall proposition to CMA CGM is based on a 5 GB/month data plan, which enables a significant increase in e-mail, web browsing and voice calling when compared to the 200MB/month FleetBroadband packages used by the ships previously.

WaveCall will be installed on over 35 vessels in combination with the XChange solutions platform from Astrium Services.

A Wi-Fi service with five access points per vessel will be established using XChange, allowing crew to connect to the internet on mobile devices and laptops in the privacy of their cabins. Marlink says that CMA CGM will be able to use the system to provide crew services at prices similar to shore-based connectivity, without increasing its own communication spend, and can easily re-bill crew.

“We are committed to the welfare of our 2,500 seafarers permanently at sea,” said Ludovic Gerard, executive vice president CMA Ships.

“Our desire to meet increasing demand from our crew members for reliable, low-cost Internet access on board was a primary driver for choosing VSAT from Marlink and combining it with XChange, which offers full control of the network.”

A VPN connection will be provided, as well as @SeaWebControl, which filters content based on the company’s IT policy. The software blocks access to specific websites, restricts access to bandwidth-consuming services and gives priority to legitimate internet usage.

“The WaveCall solution provided is an attractive entry point for VSAT,” said Tore Morten Olsen, head of Maritime Services at Astrium Services.

“Services can be upgraded easily so CMA CGM’s future connectivity requirements for crew and operational communications can be efficiently addressed.”

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