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EMC opens new field support centres

EMC support locations EMC support locations Emerging Markets Communications

VSAT solutions provider Emerging Markets Communications (EMC) has announced that it has added six new field support centres to its network which now counts 41 such locations worldwide, with seven additional support centres planned to come online by the end of the year.

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Each facility contains VSAT inventory and spare parts to deploy, maintain and repair satellite connectivity services, says EMC. It adds that its engineers support local areas but also neighbouring countries, maintaining visas for immediate access.

The new sites are in remote regions to service customers with operations in the Gulf of Mexico, South America, Europe, Africa and Asia-Pacific.

“The increased demand for remote communications in key verticals such as oil and gas, enterprise, carriers and NGOs, underscored our decision to open these facilities to provide a more reliable service to our customers,” said Sal Salvador, senior vice president, Operations.

“Not only are we able to reach our customers and their network sites more quickly, but having local engineers hired and trained by EMC to work in these remote places reduces challenges pertaining to cultural standards and language barriers.” 


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