The Rhode Island-based provider says this will enhance the quality of calls made over VoIP.
“With this enhancement, mini-VSAT Broadband users enjoy extremely high-quality VoIP service even during heavy data network use,” says Marc Edwards, KVH’s network operations director.
“We rolled out this updated configuration to all service beams on the network, and the feedback indicates the quality of our voice service to be exceptionally good.”
Call quality was measured using something called mean opinion score (MOS), which ranks phone transmissions on a scale of one to five. KVH claims calls over its dedicated service can measure up to 3.75, which is comparable to land-based VoIP.
One reason for this, according to the provider, is that its network uses 32 kbps for the dedicated voice channel, which is higher than typical satellite phones.