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Carnival introduces flat fee for onboard social media use

Harris CapRock has revealed that it is working with Carnival Cruise Line to provide passengers with a flat-rate fee for social media usage while on board its cruise ships.

In 2013, Harris CapRock signed a five-year deal with Carnival to supply communications services on board more than 100 cruise ships across its nine global cruise line brands, using a VSAT system that utilises a hybrid C- and Ku-band network. 

Carnival will be offering a range of internet options to guests, including a $5 per day social media package that will include unlimited use of apps such as Twitter, Facebook, Instagram, Pinterest, LinkedIn and Snapchat.

“Technology plays an increasingly important role in today’s world, even while on vacation,” said Gabriela Gonzalez, vice president, guest technology and photo operations, Carnival Cruise Line.

“Introducing these new internet packages offers a strong platform for incorporating additional innovations and ways for utilising technology to further enhance our guest on-board experience.”

According to Harris CapRock, demand for bandwidth on board is continually increasing, and the upgrade in internet infrastructure is essential in the battle to retain both customers and crew.

“This ground-breaking programme is testament to Carnival putting its guests and team members first,” said Rick Simonian, president of maritime, Harris CapRock.

“The demand for bandwidth continues to grow and Harris CapRock is focused on providing it in the most advanced and efficient way possible. Working together, we can ensure that Carnival’s customers enjoy the right level of communications no matter where they are cruising.”

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Digital Ship magazine provides the latest information about maritime satellite communications technology, software systems, navigation technology, computer networks, data management and TMSA. It is published ten times a year.


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