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Remote user account management from Airbus DS

Airbus Defence and Space has released the latest version of its XChange communications management platform, enabling crew accounts to be managed from shore.

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XChange version 3.2 allows offline remote management of tasks such as adding credit and creating new crew accounts and groups. These changes are then synchronised with the XChange server on board via the satellite network.

“We’ve noticed a growing requirement in the market to reduce non-role specific administration burden for senior staff on board, such as topping up crew credit or adding new accounts,” said Tore Morten Olsen, head of maritime satcoms at Airbus Defence and Space.  

“With remote user account management, the time a Master or other appointed officer needs to focus on administrating a vessel’s crew internet accounts can be reduced, freeing them up to focus on their operational tasks.” 

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