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Airbus Defence and Space launches Portal 360

Airbus Defence and Space has introduced a new online satcom management tool called Portal360, which can be used by both its maritime service provider partners as well as end users.

{mprestriction ids="1,2"}The portal provides access to a variety of business data using a web interface, with a ‘dashboard view’ providing key information about satcom subscriptions directly after log in. The HTML5-based interface can be organised by vessel or fleet and in various views, with filtering and search mechanisms included to allow the user to more easily configure service settings.

Account and subscription information, electronic invoices and service usage data are all included within Portal360. The initial release integrates Airbus Defence and Space’s existing XChange Manager, Mail Manager and VSAT Manager tools with this new functionality, which the company says will be added to on a continuous basis to meet the changing needs of customers and partners.

Airbus Defence and Space service provider partners will be given the option to co-brand Portal360 using their own and their customers’ logos, with USA-based Mackay Communications the first to adapt Portal360 to its own branding.

Mackay will enable end-user access to selected data on Portal360, helping its clients to manage and control their communication and IT services on board.

“Portal360 is a unique digital solution, available to all our customers, our service partners and their clients. It enables them to streamline their satcom service management, monitor their fleets, initiate service change orders and push remote configurations,” said Freek Tempelaar, CIO satcoms, Airbus Defence and Space.

“Our VSAT services are already seen as market leading and by allowing 24/7 self-service management and remote-monitoring through Portal360, service providers and their customers are even better positioned to make the most of vital communication services we provide.”{/mprestriction}

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