{mprestriction ids="1,2"}Radio Holland already provides CNCo’s newbuild, multipurpose vessels and bulk carriers with navigation and communication packages, with the latest agreement extending the relationship to include maintenance of this equipment on board the vessels.
This deal comes on the back of a successful remote monitoring pilot project, which will now see Radio Holland introduce similar technology throughout CNCo’s fleet.
“The maintenance agreement with Radio Holland has been designed to dovetail with the end of the warranty period for our newbuildings and is a continuation of the excellent cooperation that we have built up over the last few years,” said Martin Cresswell, fleet director, CNCo.
“The agreement incorporates remote monitoring, which we believe will significantly reduce out of service periods, increasing operational safety.”
The 24/7 Remote Monitoring services offered through the Managed Service Agreement will aim to cut on board maintenance time and reduce the number of regulatory and mandatory equipment surveys required by testing equipment remotely.
“The vessels are placed under a Managed Service Agreement for an unlimited period. These MSAs cover all service aspects of the vessel’s equipment and include remote monitoring and diagnostics. This is a next step in the long relationship between CNCo and Radio Holland,” said David Watts, Radio Holland commercial director Asia.
“We know the vessels very well and this, in turn, means it is much easier to predict possible issues at an early stage. Together we can build a cohesive, full lifetime service history.”
“By getting the correct information via a remote connection, Radio Holland can prepare better, analyse the situation accurately and this will lead to highest ‘first time right percentages’. We can offer technical advice and prevent potential unnecessary calls to vessels. Remote monitoring enables us to make a proper diagnosis of the problem.”{/mprestriction}