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ITC Global improves Crew LIVE

ITC Global has released an enhanced version of ITC Crew LIVE, a crew welfare service aimed at the offshore industry that offers communications and entertainment options, including internet connectivity and live TV.

{mprestriction ids="1,2"}Crew LIVE was first introduced to the market in November 2015 and now has more than 11,500 registered users, who will benefit from service enhancements including increased upload and download speeds, and dashboard management and reporting features. 

“Per crew member, we’re seeing a monthly average of 930MB of data utilised, and a daily average of 100 kbps download speed with about 20 individual users online simultaneously, based on a typical 120-member crew,” said Joe Spytek, chief executive officer, ITC Global.

“Performance data of onboard service from our 11,500 registered Crew LIVE accounts demonstrates the importance of continual updates to the solution in order to scale with growing customer requirements.”

“Leveraging Panasonic’s robust global network ensures service remains seamless and enables us to deliver the high speeds that are critical for both corporate and crew network demands. In addition, users gain access to the best-in-class global live TV service through Panasonic’s renowned platform.”

Crew LIVE aims to allow companies to decouple their operational and crew networks on board, removing the security risks associated with allowing remote workers to stay connected across the same link that handles corporate traffic, in particular with the prevalence of the ‘bring your own device’ approach.

“We’re addressing personal connectivity needs for remote crews at the highest calibre,” said Mr Spytek.

“In the past year, fleet operators saw significant cost reductions as a direct result of crew-funded service, while crew members took full advantage of the quality entertainment amenities available.”

Live streaming global TV services are delivered via parent company Panasonic Avionics’ satcom network, mirroring the services provided to the aviation industry.{/mprestriction}

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