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Globecomm adds new VSAT bundle packages

Globecomm Maritime has launched new metered VSAT plans that can include two separate data bundles to split traffic for operational use from crew communications.

{mprestriction ids="1,2"}The plans include a range of different bundles, two Voice over IP (VoIP) lines, a Nimbus Smartbox and the option for Over-The-Top (OTT) provisioning of additional services. In addition to a typical 5GB core bundle for the ship’s main business, the crew can access a separate bundle over a dedicated LAN or use the VSAT service on a pay as you go basis.

The data that each user group consumes is separated, to accurately allocate costs and manage accounting for these groups.

“We recognise that shipping companies often have different departments with separate budgets using the same communication system,” said Malcolm McMaster, president of Globecomm Maritime.

“Our new service plans give customers the ability to separate their costs and have visibility of how their communications expenses are split up. The reaction to this service from our customers has been very positive as they recognise the benefits it will bring.”

VoIP services are also provided OTT as standard with separate bandwidth for two simultaneous voice calls, so the bandwidth used for voice calling is not counted against the ship’s core bundle.

A further OTT LAN could be established to provide automated M2M devices and services such as ECDIS updates or engine performance monitoring, the company says.

Entry level plans offer burst data up to 3 Mbps (download). If users find they need additional bandwidth this can be added to the service regardless of chosen VSAT network, utilising iDirect’s Evolution hub modem technology.

“The Globecomm VSAT network was designed from the ground up with the flexibility to create and deliver a multitude of service plans. This approach to billing means we can move away from the concept of ‘all you can eat’ and get much closer to providing exactly what customers need, in a way that is most responsive to their changing needs,” Mr McMaster added.{/mprestriction}

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