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Inmarsat launches Crew Xpress with 'Fleet Hotspot'

Inmarsat has launched Crew Xpress, a new service for crew to improve connectivity and welfare of those working at sea. 

{mprestriction ids="1,2"}The Crew Xpress package consists of a 60cm Fleet Xpress antenna and a 6GB business allowance plan with an antenna offered on lease terms, with separate, managed crew internet access through a ‘Fleet Hotspot’. This Fleet Hotspot is a WiFi solution that offers time or data internet access through allocated vouchers or online payments by the user.  

The Fleet Hotspot offers greater variety in payment methods for crew. The model could be used for passenger vessels and superyachts, or for contractors on board offshore support vessels (OSVs) as well as commercial merchant ships.

Ronald Spithout, president, Inmarsat Maritime, said: “We have seen migration by a significant part of our customer base to our full high-speed Fleet Xpress service, but we also recognise crew wellbeing as a separate connectivity imperative.”

“There is a group of owners and managers who seek fully-managed Wi-Fi connectivity that crew can use on a self-service basis, but whose business data needs do not yet extend to the sensor-driven equipment maintenance or IoT-based route planning enabled by Ka-band. Crew Xpress allows those managers to start offering a managed, high-speed crew internet solution, while staying on an allowance plan, with the ability to migrate at any time to the full Fleet Xpress package.”

Crew Xpress has been trialled on-board vessels since January 2019. Full commercial launch of the service is due in April with a wholesale version available in H2.{/mprestriction}

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