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Satcom Global launches Aura crew calling initiative

Image courtesy of Satcom Global. Image courtesy of Satcom Global.

Satcom Global has announced a crew calling initiative which is providing free telephone vouchers to each of its Satcom Global Aura VSAT customers, as part of efforts to support seafarer welfare during the COVID-19 pandemic.

{mprestriction ids="1,2"} The satellite communications provider and operator of the Aura network is supplying customers with a free-of-charge 30-minute voucher for each crew member stationed on-board a vessel using the Aura service, to help keep lines of communication open between vessel and shore.

Aura crew voice services are supported by IPSignature 4, Satcom Global’s proprietary communications management solution, which enables the generation of easy to use virtual voice pins for crew to use at their leisure. With the implementation of the free voucher initiative underway, Satcom Global hopes to reach upwards of 20,000 seafarers with the scheme.

Ian Robinson, ceo of Satcom Global commented: “On speaking to a number of ship owners and managers since the Coronavirus outbreak began, we appreciate there are significant challenges being faced by the maritime industry, not least the direct impact on the mental wellbeing of seafarers as they face longer spells at sea and the inability to travel home. We hope this gesture will help more crew to connect with family and friends and bring some relief during this difficult time.” {/mprestriction}

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