In particular, the digital services that Kilo Marine offers via its V-Node platform will use KVH Watch to provide dedicated connectivity and on-demand Remote Expert Intervention, allowing highly skilled Kilo Marine technicians to support their customer base anywhere around the world. Kilo Marine’s V-Node is a powerful IoT data acquisition tool offering intelligent data processing/sampling at source and compatibility with a wide range of electrical data formats.
“The unique combination of V-Node and KVH Watch will deliver an affordable and managed IoT infrastructure for shipowners and managers with the added benefit of real-time analytics and direct on-demand video interventions for troubleshooting, vetting, audits, and more,” said Warren Haills, managing director of Kilo Marine.
“The ability to do field service remotely is becoming more and more important every day and we are pleased that the experts at Kilo Marine have chosen KVH Watch as one of their solutions for dedicated connectivity to enable remote monitoring, service, and intervention,” said Sven Brooks, senior director of IoT business development for KVH.
Remote support at sea is particularly relevant during the COVID-19 pandemic and for the future of the digital ship as maritime operators seek increased operating efficiencies by adopting a range of digital processes. However, many multicard maritime service providers today must rely on in-port service calls due to lack of connectivity while the vessel is at sea. Dedicated satellite connectivity enables multicard service providers to perform real-time remote support and video interventions while the vessel is at sea.