The centre has been custom-built by Intellian to achieve operational excellence and efficiency, streamline supply chains and provide fast, cost-effective product delivery to the important European market.
With the landmark investment in major Dutch port city Rotterdam, Korean manufacturer Intellian has secured ownership of a key location within Europe’s centre of commerce for maritime, ideally positioning the company to further strengthen its focus on achieving the highest levels of customer service in the years ahead.
The new building offers a high-tech interior which more than triples Intellian’s previous rented business footprint in the city, covering a plot of 3,773m² to include both office and warehouse space. The comprehensive layout encompasses a solution centre, customer support centre, and a product demonstration and event area on a roof-top veranda, plus multiple loading bays and access to a full line-up of test systems.
Housing the expanding 35-strong local team, the EU Headquarters also includes an extensive training centre, providing an ideal environment to ensure an enhanced customer experience for product testing, seminars, workshops, customer meetings and more.
Jon Harrison, vice president and general manager, Intellian, said: “We are extremely proud to announce that our new European Headquarters is now open. This significant and worthwhile investment in Europe is crucial to the future success of Intellian and our global partners, meeting increasing product demand and the need to be agile with a new infrastructure and facility. Optimising operational efficiency, the EU HQ and Global Logistics Centre will greatly enhance our customers’ experience, improving training, logistics and system testing. Our continued mission is to streamline the overall supply chain, ensuring faster delivery, increased capacity for stock and additional product lines. This new flagship facility will deliver a polished, higher quality of service, not only for Europe, but for all Intellian partners and customers globally.
The Rotterdam project is one of several new premises opening this year. Its new Research and Development Centre in Pyeongtaek, South Korea, was recently completed, while the UK team will take up new offices near Heathrow, London, making space for the growing team and offering proximity to many key partners. A new R&D facility focused on emerging technologies will also begin operations in Maryland, USA.