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Svitzer opts for Helm

Canadian group Edoc announced that towage provider Svitzer had chosen two of its Helm modules to manage its dispatch and billing functions on shore and on board its vessels.

A member of the Maersk group, Svitzer has started implementing Helm Dispatch Manager and Helm Onboard in its Scandinavian operations, says Edoc in a press release.

The on-vessel software allows ships to report job information to shore-side operations in real time, and in some situations it can allow the tugs to dispatch jobs themselves, explain the developers of Helm Marine Operations Software.

“We chose Helm because of its ability to centralise our dispatch and billing functions globally,” said Joyce Roovers, Group Commercial Manager at Svitzer. “Helm is currently being implemented in our Scandinavian region and we are seeing very positive results”.

Svitzer, whose fleet exceeds 500 vessels, is then to roll out Helm to its operations in Europe, Australasia, Middle East and the Americas, according to the press release.

“Winning the business of such a respected global leader like Svitzer is an excellent introduction for our software into the international marketplace,” rejoiced Ron deBruyne, CEO and Founder of Edoc Systems Group.

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