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Crowley takes the Helm

Crowley Marine Services is to use the Helm Marine Operations software system from Edoc Systems Group to manage its West Coast tug dispatch, contracts and billing functions.

Crowley Maritime Corp’s Ship Assist and Escort Services division operates 15 tractor tugs in Puget Sound, Washington, San Francisco Bay Area, Los Angeles/Long Beach, El Segundo and San Diego, California.

Edoc will implement Helm to help manage Crowley’s dispatching, contract management and invoicing process. The software provides a central system for Crowley to improve communication between departments with the aim of driving more efficient fleet deployment.

“We are excited to be taking this giant technological step forward with the implementation of Helm software,” says Scott Hoggarth, general manager of Crowley’s Ship Assist and Escort Services group.

“The performance of the Helm software and Edoc’s reputation for service provide us great confidence that we have chosen the premier system to provide the process improvements we have been looking for in our dispatch, contracts and billing functions.”

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