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Frequentis launches Incident & Crisis Management system

Austrian provider Frequentis has announced the launch of Incident & Crisis Management (ICM), a software system designed to improve maritime safety by organising and automating emergency management procedures.

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When an incident occurs at sea, ICM collates and presents the relevant information, identifying key contacts and their responsibilities. These contacts then receive automated alerts and information updates, allowing for a faster and more informed incident response, according to Frequentis.

The ICM interface includes  a GIS-based ‘Tactical Communication Chart’ which displays incident-relevant data, including the location and status of resources. Frequentis says users will benefit from ‘enhanced situational awareness’, enabling them to focus exclusively on managing incident responses.

“ICM gives operators the automation, information and support they need to manage incidents more efficiently, to the benefit of maritime safety,” says Khashayar Saravandi-Rad, director at Frequentis Maritime.

The system also records all activities in an action log, providing a resource for subsequent performance analysis or investigations. 


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