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Helm adds cloud-based Jobs software

Helm Operations has launched a new software package called Helm CONNECT Jobs, specifically designed to support tugboat operators in areas like contract management, tariffs, billing, dispatch and vessel logs.

{mprestriction ids="1,2"}The Jobs software builds on the company’s Helm Dispatch Manager for Harbor Towage, which is in use on around 400 vessels across the globe, but rebranded to reflect the transition to cloud-based storage.

Being cloud-based, monthly fees are charged on a per vessel basis, with unlimited users.

The system can be used in offices ashore and on vessels, and can also be integrated with other Helm software including Preventive Maintenance and Compliance in order to generate automatic warnings on out-of-date certificates or other non-compliances.

The new software has been designed in consultation with customers, with prototypes built and tested at customers’ own facilities.

“Helm CONNECT Jobs’ automation of tariffs and contracts reduces credits and rebills, improves invoice turn-around time to 24 hours or better, and has shown in some cases to increase surcharge revenue by hundreds of thousands of dollars,” said Rodger Banister, VP marketing at Helm Operations.

“What’s more, it’s much easier to set up than its predecessor and will provide substantial benefits to a wider range of operators – from the largest to some of the smallest.”{/mprestriction}

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