Cookies help us deliver the best experience on our website. By using our website, you agree to our use of cookies Dismiss

Maersk moves closer to normal operations after cyber attack

Maersk has confirmed that all vessels are sailing, online booking processes are accessible, and all APM terminal locations are operational as it works towards resuming full operations following the June 27 cyber-attack that caused a widespread shutdown of its Group IT systems.

{mprestriction ids="1,2"}The company’s online shipping portal at My.MaerskLine.com has been reopened and can be used for digital bookings and submission of shipping instructions, as well as for access to Verified Copies and Bills of Lading. Further functions are expected to be restored in the coming days, Maersk said, with the portal already back to operating at normal traffic levels.

The Group has also wished to reassure any recipients of communications from its offices that its overriding goal is getting back to safe operations, and confirmed that there has been no evidence to suggest that mail received from the ‘@Maersk.com’ domain contains unsafe content.

All impacted APM Terminals are open, with operations said to be stabilising while productivity is increasing. The Maasvlakte II terminal in Rotterdam is open for export and import operations via the gate and expects to initiate vessel and rail operations on Thursday.

The company notes that it is making progress in restoring its container ‘track&trace’ functionality, as well as getting all booking systems and other customer facing applications back online, as it works through the backlog of bookings that has built up since the attack.

“We are aware of the inconvenience caused to our customers and partners and ask for continued understanding as we deploy all relevant resources to keep the cargo flowing with as little disruption as possible while working towards a normal state of business,” Maersk said, in a statement.

“As opposed to previous communication, at this point we understand the source to be a virus also called ‘Not Petya’. We cannot comment further while we continue the investigations into the source of the attack in co-operation with our partners and agencies.”{/mprestriction}

Related items

  • Elcome announces new virus protection tool for ships' navigation computers

    Elcome International has created a new secure tool to prevent viruses, malware or corrupted files from being introduced into ships’ navigational computers.

  • Speedcast and HudsonCyber team up to help companies regain cyber control

    Speedcast and HudsonCyber have launched a new cybersecurity assessment solution to help the maritime industry protect themselves from cyber-attacks and meet regulatory requirements.

  • HFW and CyberOwl team up to help industry manage cyber threats

    Law firm HFW and maritime cybersecurity company CyberOwl have joined forces to provide comprehensive technology and legal services to the shipping industry around cyber risk management and compliance.

  • Changes to cybersecurity insurance

    In recent years there has been a marked increase in cyber-criminal activity. Put simply, as technology advances, so too do the skills of those seeking to exploit it. The growth of IoT provides ‘bad actors’ with more devices and connections to target, allowing them to become more sophisticated. These developments have contributed towards a huge uptake in cyber insurance in recent years. Now though, victims of ransomware attacks have begun to pay. Attacks and breaches now dominate the IT security news headlines. It stands to reason then that insurers must act, so here we look at changes to cybersecurity insurance in the wake of this rise in cyber-crime.

    Top Tip: Check your cybersecurity insurance policy today

    We would recommend a call to your broker, as the previous terms are almost certainly going to be different. Ask about new services too, and of course ensure that you have robust cybersecurity practices in place. This will be subject to higher levels of scrutiny moving forwards, and rightly so. 

    The cybersecurity insurance industry gathers momentum

    In line with the acceleration in cyber-crime, cyber insurance has experienced a fertile period. More policies than ever before have been issued, and the amounts of protection available have increased. In 2020, according to sources at Harvard Business Review, the first $1 billion cyber insurance programmes were launched. This is not difficult to imagine when you see the results of recent cybersecurity-related surveys. For example, the Hiscox Cyber Readiness Report 2021 revealed a 50 per cent year-on-year increase in 2019 for cyber losses. It also revealed that businesses were devoting more resources to cybersecurity than ever. Further key findings are as follows:

    • 2020 saw more companies targeted by criminals than in the previous year
    • Of those suffering attacks in 2020, more than a quarter (28 per cent) were targeted over 5 times
    • The companies who took part revealed that they allocated 21 per cent of their IT budget to cybersecurity (this was up 63 per cent when compared to the previous year’s survey)
    • 59 per cent of businesses with 250+ employees felt more vulnerable to cyber-attacks since the start of the COVID-19 pandemic

    Coronavirus has certainly had a huge impact on most, if not all sectors. Organisations the world over have lost vast sums of income, with many succumbing to their losses. It has subsequently made some view cyber insurance as a luxury. Yet there is another, far more critical issue to cybersecurity insurance that is ‘changing the playing field’.

    Ransomware and the cybersecurity insurance landscape

    Ransomware is perhaps the foremost cybersecurity threat. According to CRIBB Cyber Security’s Patrick Carolan, “it (ransomware) has achieved a lot of success in recent years. Ransoms were set at relatively low amounts and were largely ignored. Nowadays, I believe that the average is over $100,000. They are often paid now too, which means that insurance companies must adopt a more robust approach.”

    During the period of growth, many cyber insurers retained 60 per cent on every dollar paid in premiums. Security frameworks, policies and procedures of clients were often not thoroughly examined. Their level of cybersecurity awareness was largely overlooked. Carolan foresees a huge change in this:

    “A lot of the people in cybersecurity insurance are leaving that area of the industry. Some are point-blank refusing to insure for ransomware. The ones that remain are therefore charging a lot more and insuring for less. They are also asking for a much higher level of proof of strong cybersecurity controls before issuing any policies.”

    The future of cybersecurity insurance

    It is difficult to predict exactly what lies in store for those seeking cybersecurity insurance. However, it does seem likely that:

    • Premiums will be far higher
    • Coverage will shrink
    • There will be fewer outs
    • There will be limited options
    • Stronger requirements will be enforced

    Carolan points out the ransomware attempts at cyber insurance companies as being key. “Cyber-criminals can uncover how much ransom they could demand from potential targets. They can find this information directly or through the cybersecurity insurance companies they use. It is vital then to protect cybersecurity policies. I would say you should remove them altogether from areas where they could be found.”

    There have been cases where insurance companies have stated they will not pay any ransoms. Subsequently, they have been the victims of attacks. It is clear then that the industry is in a vulnerable position right now.

    Top Tip #2: Conduct vulnerability scans before opting for insurance

    As stated previously, requirements for insurance are (understandably) becoming more stringent. Some companies are even implementing external vulnerability scans themselves. It makes sense then to carry out a scan beforehand, and CRIBB can help.

     This article has been republished with permission from CRIBB Cyber Security. Read the original article here.

  • Seably launches virtual cybersecurity training course

    Seably has launched a dedicated and comprehensive cybersecurity awareness training course for the maritime sector in collaboration with marine insurance providers Alandia and maritime cybersecurity specialists Deductive Labs.

Joomla SEF URLs by Artio

Login/Register

Register or Login to view even more of our content. Basic registration is free.

Register now

Digital Ship magazine provides the latest information about maritime satellite communications technology, software systems, navigation technology, computer networks, data management and TMSA. It is published ten times a year.

 

Address:
Digital Ship Ltd
Digital Ship - Digital Energy Journal
39-41 North Road
London
N7 9DP
United Kingdom

Copyright © 2020 Digital Ship Ltd. All rights reserved           Cookie Policy         Privacy Policy

x