Cookies help us deliver the best experience on our website. By using our website, you agree to our use of cookies Dismiss

LR increases remote services and support

Lloyd’s Register (LR) has increased its remote survey offerings to support the accelerated transition to remote services that is occurring due to the spread of COVID-19.  

{mprestriction ids="1,2"} LR has offered remote survey capability for many years and in recent months, requests for remote services have increased as access to ships and assets in many parts of the world has become more challenging.

The new remote survey team, comprising dozens of dedicated subject matter experts, are located in key marine and offshore hubs around the world; including Rotterdam, Hamburg, Bremerhaven, Copenhagen, Piraeus, Cadiz, Southampton, Hull, Houston, Miami, Kobe, Yokohama, Guangzhou, Seoul, Dubai and Singapore. The team is charged with delivering complex remote surveying capability to support client requests which not only address the immediate challenges, but also ensure a systematic and repeatable approach for the future of surveillance activities.

LR’s remote services are technology agnostic, and provide an adaptable process to the specific requirements and preferences of its partners. LR can also provide the advanced “LR Remote App” for clients who do not have a preferred technology to provide the services. The LR Remote app enables survey requests to be coordinated and channelled to LR’s global surveyor network. The simple to use app allows crew members to livestream and telestrate on video and audio with an LR technical specialist and other relevant parties, such as a flag representative.

“At LR, Remote is about making our people, our expertise and our solutions available remotely as well as physically. Technology is an enabler, but the value continues to be our human expertise and experience. It’s not about relaxing requirements, it’s about adapting and embracing what the digital age empowers us to achieve to provide the equivalence of services remotely. I am so excited to see LR leading the way to keep our clients and the sectors we serve moving,” said James Forsdyke, marine & offshore head of product management.

LR marine & offshore director Nick Brown said: “Classification Societies are collectively witnessing accelerated demand for remote surveys, transitioning the way we all provide our services. LR is leading this acceleration through our strengthened remote support, and our dedicated remote survey champions will ensure that our clients work with the people they know and trust as they explore this capability and drive our industry forward.”

Given the increase in demand for remote surveys and the necessity of keeping supply chains operating, LR has confirmed that it is collaborating with flag states, regulators and other industry partners to drive consistency for remote working practices across the marine and offshore industries to ensure that its services provide a long-term benefit to its clients and the industry. {/mprestriction}

Related items

  • V. Group releases Life After Lockdown paper

    Ship management company V.Group has released its second discussion paper in the ‘Life After Lockdown’ series, examining the acceleration of digital engagement.

    Each paper focusses on a specific area of maritime operations affected by the COVID-19 pandemic and sets out key lessons learned. 

    The first paper discussed crew engagement post Coronavirus whilst the second is entitled “The acceleration of digital engagement.”

    Each paper aims to challenge long-established ways the shipping industry operates by posing questions and inviting the views of others in the industry.

    The second paper, a 20-page document, explores whether the pandemic could be a catalyst for change, challenging entrenched ways of working in the maritime sector. It looks at the industry’s use of small data, the impact of digitalisation on crew wellbeing as well as digitalisation’s role as a tool to drive environmental change.  

    Stephen Macfarlane, Information Systems director at V.Group, said: “There’s no doubt the pandemic has been a catalyst for change and as we look to the future, this paper explores the extent to which it has accelerated the move towards digitalisation and digital engagement.  There’s no doubt the industry has taken great strides in recent years, but the pandemic and resulting lockdown has certainly had an impact and it’s vital we learn from this.

    “We’ve all been forced to change the way we work and communicate with each other and the paper discusses whether the move towards a more digital workforce could be a long-term change.”

    To download a copy of the second paper “The acceleration of digital engagement” click here https://vgrouplimited.com/life-after-lockdown-2-download-the-paper 

  • DNV GL certifies Hanseaticsoft’s Cloud Fleet Manager Maintenance module

    German-based maritime software provider Hanseaticsoft has announced that its cloud-based planned maintenance solution has been certified by DNV GL, highlighting its compliance with all recognised industry standards. This module was also recently certified by Lloyd’s Register.

  • Zeaborn Ship Management automates IHM maintenance

    After having almost completed the Inventory of Hazardous Materials (IHM) Initial Survey, Zeaborn Ship Management is among the first ship managers to digitise the Inventory of Hazardous Materials Maintenance.

  • Shipping report: “COVID corner-cutting will lead to an environmental catastrophe”

    The International Transport Workers’ Federation (ITF) has issued a stark warning that if temporary short cuts adopted in the industry during the COVID-19 pandemic continue or become permanent, then there will be a rise in shipping accidents and environmental disasters.

  • LR and the National Physical Laboratory partner on marine autonomy assurance

    Lloyd's Register (LR) and the UK’s National Physical Laboratory (NPL) have teamed up to collaborate on marine autonomy projects to ensure that appropriate levels of service and competence can be achieved within the maritime industry.

    As part of the framework agreement, the two organisations will collectively establish and enhance the current body of knowledge for marine autonomy. This combination of skills, expertise and experience will be built on to bring clarity to the requirements for the assurance of autonomy and assist stakeholders in realising the potential of these systems in the market.

    This will allow standards to be set and consistently applied and will therefore bring surety to risk management and certification for autonomous and unmanned systems and vessels.

    By partnering with NPL, LR will enhance the delivery of its services and assurance in marine autonomy and gain access to a wide range of knowledge and expertise developed in other aligned domains.

    LR and NPL are currently working together to deliver a scope of services to the THEMIS Project, to demonstrate the feasibility for the world’s largest ocean-going autonomous vessel, which is part funded by the Maritime and Port Authority of Singapore’s (MPA) Maritime Innovation and Technology (MINT) fund.

    NPL’s head of Digital, Neil Stansfield, said: “The National Physical Laboratory (NPL) is excited by the opportunities presented in this collaboration with Lloyd’s Register, where the two organisations complementary capabilities are well suited to addressing the challenge of assuring marine autonomous systems. This work represents an important part of the UK’s national programme to deliver confidence in the intelligent and effective use of data, which is being conducted with a range of partners across sectors and with a specific focus on autonomous systems. NPL is applying a combination of measurement skills, expertise and experience, in areas as diverse as sensor characterisation, data quality and AI validation, to support partners in the development of new tests, standards and regulations for the safety of autonomous systems. This collaboration with Lloyd’s Register will help ensure the UK maintains its global leadership in the marine services Sector, where the autonomous shipping sector is expected to represent a global $52bn market opportunity by 2050.”

    Tim Kent, LR technical director for Marine and Offshore said: “This collaboration with the NPL will allow LR to improve our own processes, knowledge and competency to better support our clients with marine autonomy projects. We are delighted to be partnering with NPL given its domain knowledge on autonomy from the connected and autonomous vehicles (CAV) and unmanned aerial vehicle (UAV) domains.”

Joomla SEF URLs by Artio

Login/Register

Register or Login to view even more of our content. Basic registration is free.

Register now

Digital Ship magazine provides the latest information about maritime satellite communications technology, software systems, navigation technology, computer networks, data management and TMSA. It is published ten times a year.

 

Address:
Digital Ship Ltd
Digital Ship - Digital Energy Journal
39-41 North Road
London
N7 9DP
United Kingdom

Copyright © 2020 Digital Ship Ltd. All rights reserved           Cookie Policy         Privacy Policy