The alliance’s service portfolio ranges from traditional IT services to “fully managed” vessel IT. Alliance members also offer their customers modern cloud infrastructures for every size and class of ship, where targeted customer support is paramount.
This alliance is a sign of the increased demand for reliable IT and the heightened need for advice, as well as global networking, during the COVID-19 pandemic.
Frank Eggert of ITE, said: “IT challenges for the maritime sector, especially for shipping lines, are becoming increasingly demanding and complex. A reliable partner is therefore all the more important – we now provide holistic IT solutions from a single source, bundling competencies in the OpenSEA-Alliance.”
“In our day-to-day work, we notice that shipping lines often lack the imagination to consistently and uniformly implement digitalisation, especially onboard their ships. From selected software, through the numerous possible data points, to improved monitoring of onboard workflows: this is where we aim to optimally position our customers for the future,” said Philip Timons of itdirekt.
Besides performing IT tasks and IT maintenance, the alliance also conducts regular digitalisation training for its customers and improves their workflows on land and at sea.