Klaveness reported that it wanted a system that was quick, easy to use and able to cope with challenging bandwidth conditions.
Dualog Drive has helped Klaveness replace many manual and email-based processes with fully integrated digital solutions that have vastly improved the collaboration between ship and shore-side personnel.
Jan Erik Rogde, VP, head of fleet management, Klaveness said: “Operational pains and business pains need to be addressed, including departmental siloes and complex software and hardware setups. Also, security is a key concern.”
When reviewing Dualog Drive, Mr Rogde found that its ability to address these issues meant that “we can now spend less time worrying about cybersecurity, data management and bandwidth bottlenecks while spending more time on additional business improvements.”
The ease with which the solution was rolled out to the fleet was thanks to the great support provided by
Dualog personnel who liaised with the Klaveness IT team to roll out the solution on ship and shore. The entire operation took less than 24 hours.