Papua New Guinea based Consort Express Lines has signed a contract with Norwegian technology company Tero Marine to roll out its complete TM Master suite of applications.
The agreement also includes 14 tugs owned by Pacific Towing, both companies being part of Steamships Trading Company, within the Swire Group. Tero Marine will provide the companies with its full range of Fleet Management software applications across, Procurement, Maintenance, Crew Management, Quality and Environment.
Consort operates geared, multipurpose vessels offering scheduled liner services to the 17 main ports in Papua New Guinea.
“I want to applaud Consort for having the confidence to be making such a progressive move in these uncertain times. I am confident that our TM Master software will help optimise the management and compliance of their fleet. I would like to pay tribute to the professionalism of our knowledgeable team and in particular our colleagues in Singapore that worked hard to win this contract by listening carefully to Consort’s needs and demonstrating that we could satisfy their requirements. We welcome both Consort Express Lines and Pacific Towing to our expanding customer community,” said Rune Lyngaas, Tero Marine’s CEO.
“There were several reasons for choosing Tero Marine’s TM Master. The most obvious one was its complete product features and functions which suited our internal procedures and business needs. Secondly, TM Master was the most user friendly system so our crews will not have to undergo intensive training sessions,” said Chris De Villiers, COO of Consort Express Lines.
“Another major factor from our point of view, was the complete understanding by the team at Tero Marine of our requirements regarding our business processes. They were able to provide the right solutions to our needs and were pro-active in everything from pre-project documentation to implementation plan.” he added.
Mr. De Villiers concluded that “In challenging times like these, we need to focus on keeping the ships sailing. Having a professional partner like we have found in Tero Marine is crucial.”
“I am delighted to see that our focus on UX (User Experience) in every aspect of how we serve our customers is being acknowledged and rewarded.” Mr Lyngaas added.