The goal is to provide a common Technical Fleet Management System for Hapag Lloyd’s fleets both in Hamburg and Dubai as part of its digital transformation and centralisation plans.

Jan Rüsch, business project manager at Hapag-Lloyd, said: “With a smooth transition to a shared fleet management software platform across two fleets, we expect to increase efficiency and reduce costs. We aim to achieve a higher degree of transparency, lean approval processes and a fast order process.”

Claus Krogholm Pedersen, senior project manager from Logimatic will be responsible for the implementation of SERTICA. He explained: “With one single data entry for the crew onboard the vessels, Hapag-Lloyd will see a decrease in duplicates and an increase of transparency for spare parts and materials ordered by the vessels.”

When Hapag-Lloyd decided to invest in a modern and IoT ready software platform for both ship and shore operations, it was important to find a system that is easy to use for the crew.

Jan Rüsch from Hapag-Lloyd, commented: “We have chosen a user-friendly and flexible system with a nice reporting functionality. Our investment is, however, larger than just a new software as we plan to optimise our internally processes. To achieve this, we need support from a partner who possesses the necessary maritime knowledge – this partner is Logimatic.”

Despite the global pandemic, the entire process was managed and conducted in a safe manner with online presentations, test scenarios, workshops and contract negotiations.

Hans Chr. Jensen, head of sales at Logimatic, added: “People working from home was no issue at all during this process. Hapag-Lloyd is a professional and modern shipping company, who manage to continue the daily business despite various restrictions. We have full confidence that this will be a very successful partnership.”